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Instructions for passing verification (KYC)
Know Your Customer – the principle of exchange and banking regulation. It obliges financial institutions to establish the identity of the client before conducting transactions.
It obliges financial organizations to establish a client's identity before conducting operations.
This helps companies protect themselves from dealing with fraudsters and safeguard client accounts.
Account verification is a set of measures that help the broker ensure that the client has reached the age of majority and owns the payment instrument with which the trading account was activated. This prevents any attempt to launder funds and fraudulent operations with other people's accounts.
To go through the verification, you need to provide the verification department with scanned copies of documents or their high-resolution photographs within 2 days from the moment of activating the trading account.
What documents will be required?
If the deposit is made from a personal bank card
Identity card (valid passport, passport, driving license). The scan or photo of the document must clearly show the name, date of issue, expiry date, series, number, signature, and photo.
Document confirming the client's address (for RF citizens, it is possible to provide a page in the passport or any other document with the address and date no later than three months, containing the client's name: bank statement, utility bill, etc.).
For EU residents: a utility, internet, or mobile phone bill issued in the Client's name within three months.
A picture of the bank card (on both sides) that you used to make the deposit. The first six and last four digits of the card number and the cardholder's name (if available) must be visible, and the cardholder must sign the card in the space provided. Please ensure that the number's remaining digits and the CVV code on the back are out of frame.
Declaration form. Our company document proves that the trading account has been activated and the funds have been deposited. It is sent by the verification department to the client's e-mail and must be printed, handwritten, and sent in a good-quality photo or scanned copy.
If the deposit is made from a third-party card
From the owner of the trading account: proof of identity, proof of address.
From the bank card holder: proof of identity, address, bank card from which you made the deposit, and declaration form.
The manager should also verify the age/citizenship of the cardholder.
If the deposit is made in BTC
Identity card, proof of identity.
If the deposit is made from Qiwi or Advacash
Identity card, proof of address, declaration.
Documents will be accepted if:
1. The copy is colored and easily readable
2. The corners and turns of the copy are visible, there are no cropped edges
3. There are no traces of montage, extra inscriptions, corrections. Exception: bank card, where confidential information should be covered
4. The copy contains the necessary seals and signatures, the documents are valid